Delivery Expectations & Information

ATTENTION, ATTENTION CALLING ALL FLOWER PEDALS:

We are a PRIVATE FLORAL STUDIO WHOM DEPLOYS ORDERS ON VARIOUS delivery platforms. We are NOT a typical floral shop & do NOT have a traditional storefront.

WE HAVE BEEN CREATING FLORAL ARRANGMENTS FOR SAN FRANCISCO RESIDENTS AND MORE SINCE 2012. WE STARTED IN A COLLEGE DORM ROOM AND HAVE NOW EVOLVED INTO A PRIVATE FLORAL STUDIO LOCATED IN THE MISSION BAY/DOG PATCH AREA IN SAN FRANCISCO.

WE ARE NOT OPEN TO THE PUBLIC.

IT IS IMPARITIVE THAT YOU FOLLOW OUR PICK-UP INSTRUCTIONS. PLEASE PULL UP AT OUR ORDER DROP OFF LOCATION AND PATIENTLY WAIT FOR US TO APPROACH YOUR VEHICLE AND WE WILL HAND-DELIVER YOU THE ORDER. THE SAME GOES FOR ALL DELIVERY PERSONEL. OUR STAFF WILL HAND YOU YOUR ORDER WEARING A BRANDED APRON WITH OUR LOGO SO YOU KNOW THAT IT IS US. WE ALSO CALL YOU 5 MINUTES BEFORE WE ARRIVE TO ENSURE A SUCESSFUL HAND-OFF EXPERIENCE FOR ALL PARTIES. WE KNOW HOW IMPORTANT IT IS FOR YOU TO RECIEVE YOUR ORDER, THEREFORE WE NEED YOU TO PLEASE FOLLOW THESE INSTRUCTIONS. DO NOT ANY DELIVERY PLATFORM AND ACCUSE US OF "BEING FAKE" OR CLAIM THAT "YOU DONT SEE A STORE" BECAUSE OF COURSE YOU DONT. WE ARE A SMALL BUSINESS! AND RENT IN SAN FRANCISCO IS NUTS! WE CANT AFFORD A STOREFRONT. NOT YET! BUT KEEP US IN YOUR PRAYERS!

UNTIL THEN,...

DO NOT ATTEMPT TO HARASS OR BOTHER OTHER VENDORS OR STOREFRONTS WITHIN THE IMMEDIATE AREA. WHY? BECAUSE THEY HAVE NO CLUE WHO WE ARE! YES, WE HAVE INTRODUCED OURSELVES TO MANAGMENT OF NEIGHBORING STOREFRONTS BUT PLEASE REMEMBER THAT STAFF CHANGES. WE HAVE INTORDUCED OURSELVES TO STAFF MANY-MANY TIMES IN THE PAST, THE CURRENT, AND WELL INTO THE FUTURE. HOWEVER, PLEASE REMEMBER THAT STAFF MEMBERS QUIT, GET NEW JOBS, TAKE DAYS OFF, AND MOST IMPORTANLY THEY ARE NOT OUR EMPLOYEES SO PLEASE-PLEASE DO NOT HARASS OTHERS. JUST FOLLOW THE PICKUP INSTRUCTIONS.

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PICK-UP INSTRUCTIONS

1) PULL UP TO THE ADDRESS LISTED

2) CALL US TO LET US KNOW YOU ARE THERE OR WAIT FOR OUR CALL BECAUSE WE LITERALLY ALREADY KNOW ABOUT YOUR ORDER. HOW DO WE KNOW ABOUT IT? WE CONFIRMED THE ORDER !!!!!!! IF YOUR ORDER IS CONFIRMED, THEN IT WAS ASSIGNED TO AN EMPLOYEE IN REAL TIME FOR A LIVE HUMAN BEING TO IMMEDIATELY BEGIN CREATING YOUR ARRANGMENT. NONE OF OUR ARRANGMENTS ARE PRE-MADE. THEY ARE ALL MADE-TO-ORDER. THIS IS NOT MCDONALDS. WE ARE NOT A FAST-FOOD CHAIN.

3) DO NOT CALL US OR THE DELIVERY PLATFORMS ACCUSING US OF BEING FAKE, FALSE, NOT EXISTANT. WE EXIST. WE ARE REAL. AND YOU ARE DESTROYING A LEGITIMATE BUSINESS WITH THOSE TYPES OF ACCUSATIONS AND CLAIMS.

4) WE DO HAVE THE RIGHT TO REFUSE BUSINESS. AND IF EXPERIENCE UNCOMFORTABLE EXCHANGES WITH DELIVERY PERSONNEL PLEASE LET US KNOW IMMEDIATLY SO WE CAN BLOCK THEM FROM WORKING WITH US EVER AGAIN.

5) WE ACTIVELY BLOCK DELIVERY PERSONNEL WHO ARE RUDE, ARGUMENTATIVE, OR DISRESTPUCTFUL TO OUR EMPLOYEES, OUR CLIENTS, AND OUR CUSTOMERS.

6) WE ASK TO CINFIRM THE NAME ON THE ORDER, WE THEN HAND YOUR ORDER TO YOUR DELIVERY DRIVER OR YOUSELF. AND THATS IT. VERY SIMPLE.

DO NOT MAKE IT COMPLEX OR STRESSFUL.

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AGAIN,....

1) PULL UP

2) CALL US TO LET US KNOW YOU ARE THERE

3) WE THEN CONFIRM YOUR MAKE AND MODEL OF CAR/MOPEDSO WE KNOW WHICH VEHICLE TO HAND YOUR ORDER TO + WE SHARE OUR ETA

4) WE ARRIVE & HAND IT TO YOUR DELIVERY PERSON OR YOU AND THE WHOLE EXCHANGE IS FINISHED.

FINISHED!

YOU CAN NOW ENJOY YOUR FLORA WITH YOUR LOVED ONE. VERY-VERY SIMPLE. PLEASE DO NOT MAKE THIS STRESSFUL.

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DELIVERY SERVICES

WHITE GLOVE SERVICES: WE OFFER WHITE GLOVE SERVICES UPON SPECIAL REQUEST. WE CHARGE FOR THIS SERVICE. PLEASE SEND US AN EMAIL FOR A QUOTE. FLEURLUXESOCIALCLUB@GMAIL.COM